Privacy Policy


This Privacy Policy applies to information MapLarge, Inc. and/or its affiliates ("we") collect (A) when you use any of our web services, websites, APIs, or other online services (collectively, our "Services"), including third-party products and services that integrate with our Services, and (B) when you use third-party applications and websites that cite this privacy policy to provide us with credit card processing services, feedback, event or shipping-related information (collectively, our "Vendors").

We do everything in our power to protect businesses, individuals, and government organizations from attempts to compromise their data. We vigorously resist any unlawful attempt to access our customers' data, whether it be from a hacker or a government body. To put it simply, the data that companies, the government, and individuals put into our systems is their data. We retain your data only for the purpose of providing the service to you and your organization and we treat your data as confidential information. We do not retain it for any other purpose and it will be deleted when your service ends or you may delete your data at any time. We never sell your data, your metadata or any other data about you to third parties.

The website is intended for adults 18 years of age and older and is thus not intended for children under 13 years of age. No one under age 13 may provide any information to or post any information on the website. We do not knowingly collect personal information from, nor do we market to, children under 13. If you are under 13, do not (i) use or provide any information on the website or on or through any of its features, (ii) register on the website, (iii) make any purchases through the website, (iv) use any of the interactive features of the Website, or (v) provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Information We Collect

Account Information: If you sign up for an account with us, we may collect information that you provide to us in connection with setting up the account, such as your username, name and email address. Further, in the course of using your account, you may provide us with additional information through your communications with us.

Payment Information: Payment is required for some of our Services, and we may ask you to provide certain information, including your name, address, email, and credit card information (collectively, "Payment Information"), in connection with processing your transactions. You may update your Payment Information through your account.

All credit card processing for our Services is handled directly by our third-party PCI-certified payment provider, Stripe (and any information you provide to them is governed by their privacy policy). Your Payment Information is encrypted and transmitted directly and securely to Stripe via HTTPS, and is not stored on our systems.

Website Logs and Cookies: Whenever you visit or interact with our website, we automatically collect certain information about your browser and your interaction with our website, including (a) request date and time, (b) IP address, (c) browser and device type, (d) operating system, (e) referring web page, (f) the date and time of page visits, and (g) the pages accessed on our websites. We also use cookies and similar technologies to recognize and improve your use of our websites, and you will not be able to access certain parts of our websites, including those that require a login, unless your device accepts cookies from us.

APIs and Mobile SDKs: We automatically collect certain technical information whenever requests are made to our APIs, including (a) request date and time, (b) IP address, (c) device and browser information, (d) operating system, (e) the content of the request, (f) the date and time of the request, and (g) limited location and usage data. In addition, when a mobile application uses our SDKs to access our APIs, it may send us certain limited location and usage data along.

Hosted Data:In using your account, you may upload data to us via MapLarge, or other MapLarge APIs ("Hosted Data") so that MapLarge can host it for you as part of providing our Services. We delete Hosted Data upon your request, however, due to our highly available, distributed implementation of our hosting solution, artifacts of Hosted Data may remain on MapLarge systems after you delete the file in your account. We will delete those artifacts in accordance with our standard platform maintenance practices after we either receive a specific request from you to delete the Hosted Data artifacts (along with sufficient information to identify which data you want to ensure are deleted) or we receive a request from you to delete your account.

Feedback: You and/or your end users may provide us with feedback regarding our Services (e.g., in the form of email, suggestions for how to improve our maps, etc). We do not delete this information.

How Your Information is Used

Account Information: We use the account information we collect to provide our Services to you, to maintain your accounts, and to process your transactions. This information is necessary for us to provide the Services to you. We may combine account information with data we receive from other sources. We also may use certain information, such as your email address, to help you by telling you about new MapLarge products or features that may be of interest to you and by providing you with examples of how MapLarge products and services can be used. We have a legitimate interest in improving and marketing our Services. If you receive promotional emails from MapLarge, you can opt out by following the instructions in those emails.

Payment Information: We use payment information solely for billing purposes, which is necessary to provide the Services.

Information from Our Vendors: We may use the information you provide to our Vendors in connection with the event or transaction (including shipments and deliveries), to improve our Services, and to provide you with information about our Services and/or the event or transaction. We have a legitimate interest in improving and marketing our Services and certain data collection is necessary in order to provide the Services. You may opt out of receiving promotional communications from us at any time.

Website Logs and Cookies: We use cookies, website logs and other similar data and technologies (i) to preserve information so you will not have to re-enter it during your visit or on subsequent visits to our site; (ii) to maintain sessions for authenticated users; (iii) to monitor metrics about our site such as the number of visitors and pages viewed; (iv) for internal diagnostic and analytic purposes (v) to improve our website and the services we provide, and (vi) to market our Services to you. We may combine this data with information we receive from other sources. We have a legitimate interest in improving and marketing our Services and certain data collection is necessary in order to provide the Services.

APIs and Mobile SDKs: We use the data collected through our APIs and SDKs (1) for internal diagnostic and analytic purposes (2) to improve our mapping products and services (3) to provide our Services to end users of our customers and (4) to generate aggregated and anonymized usage statistics. We have a legitimate interest in improving our Services and certain data collection is necessary in order to provide the Services.

Hosted Data: We use Hosted Data to provide our Services to you.

Feedback: We may use the feedback that you provide for any purpose, but primarily for improving our Services. We have a strong interest in improving our Services for the benefit of all of our users and customers.

When We Share the Information We Collect With Third Parties

In General: We are a global company and may transfer your information outside of the country where you live.

Account Information and Information from our Vendors:We may share your account information and information we receive from our Vendors with our Vendors and other service providers who need access to such information to carry out work on our behalf.

Payment Information: We may disclose Payment Information to (a) our payment provider, Stripe, as described above in the "Information We Collect" section, (b) billing and accounting service providers acting on our behalf and (c) in connection with "Rare and Limited Disclosures" described below.

Website Logs and Cookies: We share information about your device and interaction with our website with our service providers that host our website and provide marketing and analytics services to us. The marketing and analytics services that integrate directly into our website include Google Analytics and other similar services. These and other third parties that we use may collect information about your device and interaction with our websites (including by using cookies and similar technologies). We do not control how these third parties use or share this information, which is subject to their privacy policies.

APIs and Mobile SDKs: We only share raw location data with our hosted infrastructure service providers. We share other data collected through your use of our APIs and SDKs with our hosted infrastructure and internal analytics service providers. In limited situations, we may also share API log data associated with a specific customer's account with that customer for the purpose of resolving billing or diagnostic questions.

Hosted Data: We use third parties to store, process and deliver the Hosted Data as directed by you (e.g., Amazon Web Services or Microsoft Azure). We may share the Hosted Data with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures. We do not otherwise disclose Hosted Data except as directed by you or as described below in "Rare and Limited Disclosure".

Feedback: We may share your feedback with third parties, including our third-party suppliers and partners who help us provide the Services.

Rare and Limited Disclosures: We may share information in our possession in response to a request if we believe disclosure is in accordance with, or required by, applicable law, regulation or legal process. For more information, see "Law Enforcement and Transparency," below.

Furthermore, we may share information in our possession if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to enforce our terms of service, detect, prevent, or otherwise address threats to our platform, or protect against harm to the rights, property or safety of MapLarge, our users, or the public as required or permitted by law.

Finally, we may also share the information we collect in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company. We may also share information among our current and future parents, affiliates, subsidiaries and other companies under common control and ownership.

Your Choices About What We Do With the Information We Collect

Account and Payment Information: Certain account information is optional, and you may choose not to provide it to MapLarge. Note some of this account and payment information is necessary for related Services to function properly - for example, if you do not provide payment information, you cannot take advantage of features that require payment.

Website Logs and Cookies: You may delete cookies from your computer, and most browsers provide the option to block cookies. Note if you block cookies placed by us (first party cookies), portions of our Services, including our website, may not work as intended. However, your access to our websites should not be affected if you disable third-party cookies placed by third parties that manage marketing and analytics aspects of our website.

APIs and Mobile SDKs: If you are an end user of a product or service that integrates our Services, your privacy options will be largely determined by the developer of the product or service. In addition to any privacy options the developer may have provided you with, you may also be able to control the applications that can collect information about your precise location by using the settings available on your device.

Your Access to and Control of the Information We Collect

In General: If you believe we hold information that would allow us to correct, amend, or delete inaccurate information about you or if you believe information about you has been processed in violation of this privacy policy, please email us at or call us at 1-855-627-5274. We will not discriminate against you for requesting any change or deletion or otherwise exercising any of your California Consumer Privacy Act rights.

Account Information, Hosted Data, and Payment Information: You may correct or change certain account information in the account pages we've made available to you, and you may update, correct or delete other Account Information, Hosted Data or Payment Information that you have provided to us at any time by emailing us at or calling us at 1-855-627-5274. If you wish to delete or deactivate your account, please email us at or call us at 1-855-627-5274, but note that we may retain certain information as required by law or to protect our rights and property.

Website Logs, Cookies, APIs and Mobile SDKs: We temporarily retain IP addresses for security and accounting purposes. Given the temporary nature of this storage, it is generally not feasible for us to provide access to IP addresses or the logs associated with them.

Feedback: You may request that we update, correct or delete any feedback you have provided to us by emailing us at or calling us at 1-855-627-5274, however we may have deleted or anonymized the feedback you had previously provided to us in a way that makes it infeasible for us to associate a particular piece of feedback with a particular user.

If we have a good faith belief there is an emergency involving the danger of death or severe physical injury, we may disclose limited information necessary to prevent that harm.

Account Information, Hosted Data, Store Data and Payment Information: We require a subpoena or court order, or other valid and legal government demand, to provide information about your account, such as the name associated with the account, means of payment, and length of service. If we are ever forced to share identifiable information about you, we will notify you with the full details of the request before we disclose it unless we are legally prohibited from doing so by law or court order.

Website Logs, Cookies, APIs and Mobile SDKs: We will only disclose information collected through our Services, including maps and associated data and location information, in response to a subpoena or court order, or other valid and legal government demand.

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